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Takomo Merged

Need help with a Takomo order, product, or return? Maybe you have a question for the team? Maybe you just want to say hello? Welcome to the Takomo Golf Help Center, you're go-to link to the Takomo customer service team.

Takomo Help Center | Takomo Golf

Do you have resellers?

Do you offer a demo program?

How do I connect with your support team?

How do I apply to Takomo Ambassador Program?

What does the warranty cover?

When will I receive the tracking information for my order?

Where can I buy Takomo clubs?

Where is Takomo located?

General

Can I adjust the loft angles on my order?

Can I order a combo set?

Can I order a partial set?

Can I order only the club heads?

What does a "backorder" mean?

Orders

Am I going to be charged at the checkout or after shipping?

Which currency will my payment be processed in?

Payments and Refunds

Am I liable to pay import duty or taxes?

Can I return my order?

How long is the delivery time?

How much is the shipping cost?

What countries do you ship to?

Shipping and Returns

Can I install tracking sensors on my Takomo clubs?

Do you offer customized iron sets?

Do you offer individual irons?

What are the Obsidian shafts?

What is the blade length of your irons?

Which clubs are included in the price of an iron set?

Which shafts do you offer?

Irons and Customization

Which Iron Model Should I Choose?

Ignis D1 Driver

When will the Fairway Woods be available?

Limited Edition Products

Maintain & Care

Understanding Wear & Tear

Products

Quality Notice: 101 MKII Iron Grooves

We have recently identified an isolated issue where a small number of 101 MKII irons have reached customers with superficial oxidation (rust) within the grooves. Our technical investigation confirmed that during the manufacturing process, the sandbla

We have recently identified an isolated issue where a small number of 101 MKII irons have reached customers with superficial oxidation (rust) within the grooves.Our technical investigation confirmed that during the manufacturing process, the sandblasting media, which contains trace amounts of steel, was not completely cleared prior to the final face treatment.It is important to note that the stainless steel of the iron faces has not oxidized. Instead, the residual steel particles trapped in the grooves reacted to moisture. Because the initial production run was shrink-wrapped and warehoused well in advance of the launch, the lack of airflow created an environment where these particles could oxidize and firmly adhere to the groove walls.Corrective ActionTo ensure this does not recur, we have updated our manufacturing protocol to include an additional post-sandblasting treatment stage. This process ensures that all metallic residue is neutralized and thoroughly removed before the clubs are packaged.Our CommitmentQuality is our priority. Every iron affected by this issue is fully covered under warranty. We will replace any impacted clubs free of charge, including all shipping costs.&#xA0;

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